Negotiation

Negotiating can be a key skill for many particularly senior staff. This is a tried and tested approach based on sound research into what makes effective negotiators (i.e. those whose approach has credibility with both sides and who can reach agreements that stick).

The programme is highly practical in its approach. It is built around a series of case studies with objective feedback being given after each case so that people slowly assimilate the behaviors that are known to be used by effective negotiators and avoid those behaviours that do not lead to successful outcomes.

The course will equip those attending also to de-personalise the process of negotiating and apply rational thinking and sound preparation to it.

Participants are expected to bring their own cases to the event and discuss and review progress on them, so they can go back to them with renewed energy and ideas.

“ This training has helped me in the most practical ways, to improve the way I negotiate with others. I can be effective without being combative”
Senior Manager from a Local Authority

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